The billing office has now been upgraded to the new Google Wifi network infrastructure. This has allowed for the speed of the wifi folks to reach about 3X the speed they were reaching. It also corrects weak signals in the office by increasing the amount of access points from 1 (netgear in the server room) to 5 (1 server room, 1 cubicle, 1 copy machine, 1 from round table, 1 lab front desk).
You will need to rejoin the wifi network nlpcbilling but the password will not be given out. If you need assistance you will need to join the guest network and from there I can remote in and connect you. Enjoy! This is a huge upgrade that I hope all the offices will go to.